For more than 20 years, I’ve had the joy of helping families welcome their little ones into the world and find their rhythm as new parents. I’ve worked as a Postpartum Doula, Newborn Care Specialist, Lactation Educator Counselor, baby and toddler sleep training expert, and potty training specialist. In other words - I’ve seen just about everything that comes with raising babies and toddlers.
I know how overwhelming those early days can feel - the sleepless nights, endless questions, and constant guessing if you’re “doing it right.” My goal is to take the pressure off, answer your questions with compassion, and give you the tools and confidence you need to thrive.
Through The Baby Hotline, I offer one-on-one support that’s personal, encouraging, and full of real-life solutions - whether you’re calling for a quick question or signing up for ongoing guidance. I’m here to remind you that you’re not alone, and you’re already doing an amazing job.
Parenthood is a wild, beautiful ride - and I’m so happy to be in your corner for it!
The Baby Hotline is every parent’s personal cheerleader! We delight our customers by offering more than answers - we offer peace of mind. Every interaction is designed to make parents feel seen, supported, and empowered.
We connect expecting and new parents directly with a compassionate baby expert for personalized, judgment-free support.
Each call is tailored to your baby’s unique needs - whether you’re navigating newborn sleep, feeding challenges, or simply looking for reassurance along the way. You’ll get professional guidance, practical tips, and a calm voice you can count on.
With so much conflicting information out there, families turn to The Baby Hotline for trustworthy, evidence-based answers delivered with warmth and empathy. We help cut through the noise and bring calm clarity to parenting decisions.
New parents often feel unsure or self-conscious asking for help. Our approach is supportive, kind, and understanding - never critical or clinical. Parents feel safe opening up and know they’ll be met with patience and respect.
Whether they need a one-time consultation for quick help or ongoing support to navigate the ups and downs of early parenthood, our flexible call and subscription options make expert guidance accessible on their terms.
Working with The Baby Hotline gives parents more than advice - it gives them confidence. They feel empowered, encouraged, and connected, knowing they’re not alone in figuring things out.
Parents love that they can speak directly with a baby expert who listens, understands, and tailors guidance to their exact situation - not generic advice from the internet. Every call feels personal, compassionate, and focused on their baby’s needs.
All three of us are finally sleeping through the night. GAME CHANGING!!! Our baby is also so much happier throughout the day because he's on a schedule and knows what to expect. We're 2 months in with their support, and things keep getting better and better. Highly highly recommend!
Leanna B.
We used their subscription service for sleep support for our baby and toddler. Kimberly saved our family so much time and heartache over bedtime. My husband and I finally have time to ourselves to enjoy dinner, decompress and just be with one another. We no longer dread the bedtime routine. Both of us agree that in terms of parenting, this is the best money we've spent. I would highly recommend The Baby Hotline for not only sleep but baby support in general. She brings such a warm, professional confidence that changed our lives, no exaggeration!
Naomi R.
We noticed some hiccups in our son’s sleep and immediately booked a call. Kimberly reached out via Zoom that same day to see what needed to be adjusted. With Kimberly’s expert counseling through the phone, we were able to successfully adjust his schedule to make it work for him. He continues to do great with his sleep. He sleeps 11-12 hours on average during the night and it allows my husband and me to get the rest and sleep we need as well. If we ever have any questions, we know we can reach out to The Baby Hotline for the BEST help! All in all, reach out to The Baby Hotline! Trust me, you won't regret it!!
Karina V.
Their approach is comprehensive and includes not only their baby knowledge, but also support with sleep, travel tips, schedule support and baby care tips. They helped us incorporate bath time, bottle, and a book to make bedtime easier. They took the anxiety and guesswork out of our baby's routine and left us confident and with the tools we needed to move forward on our own. We placed our trust in their knowledge and expertise, and they did not let us down. We highly recommend The Baby Hotline. Our only regret is that we didn't contact them sooner! We 100% recommend The Baby Hotline to our friends all around the US. Kimberly and The Baby Hotline are “baby expertise in your back pocket.” You owe it to yourself to at least reach out!
Seth M.
and for establishing a foundation of ease for your family. Kimberly is an absolute expert in reading the uniqueness of babies and knowing what will let them thrive. There is no child "too difficult" to help. Kimberly is intuitive, gentle and masterful. You can put full trust in the fact that she will fulfill on exactly what you want for your baby in a way that is respectful of your baby and their specific needs. I tell EVERYONE who is pregnant or who has a newborn that the one thing I would recommend is to save The Baby Hotline’s info. I am clearly beyond grateful.
Lynn F.
Peace-of-mind as a first-time mom (or second, or third!) is so important for everyone involved and having someone as nurturing and supportive as Kimberly to help achieve that goal has been priceless.
Sasha M.
I reached out to The Baby Hotline as a brand-new dad who wanted to support my wife. We had so many questions, I didn’t know where to start! After reaching out to The Baby Hotline for support, I quickly discovered that there are MANY perks to a happy and well rested wife.
Nate I.